The Customer Success Platform (CSP) Senior Business Systems Product Manager serves as the strategic liaison between post-sales functional teams and the CSP technical delivery organization. This role deeply understand the business processes, pain points, and workflow needs of assigned customer success functions, translating those insights into clear, actionable requirements that inform platform design, configuration, and prioritization. CSP Business Product Managers ensure what we build reflects how our teams work.
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The Product Owner, Billing/Finance (Mass Markets, Enterprise and Wholesale) is a critical component of the Brightspeed Innovation team, leading the development, launch and lifecycle management of portfolio products and platforms. Responsible for defining, developing and executing the vision for each product related project, as well as enhancing the existing platforms. Leverage a strong understanding of accounting/finance principles and core billing and finance system processes.
Reporting directly to the Director of Products, the Product Manager transforms strategic vision into concrete, intuitive, and high-performing solutions, directly contributing to the improvement of care and the experience of healthcare professionals. Responsibilities include developing the strategic vision and lifecycle of a portfolio of clinical products, gathering client needs, and maintaining the product roadmap.
Join the team as our next Engagement Manager! You will have the opportunity to work with leaders across Twilio, while also managing the relationship with teams internal to IT. You’ll serve as the primary point of contact for key stakeholders across the enterprise, building and maintaining strong relationships with individual leaders and their teams.
As a Product Owner, you will play a crucial role in shaping our software products and driving their success in the market. You will be a key player in our newly formed team, helping to navigate the complex digital landscape of generative AI. You will work closely with stakeholders to analyze and translate business requirements into actionable insights and strategies.